99.99%的外贸业务员都曾经犯过以下大忌:
1、冷冰冰式催款
Hi, When do you pay the order?
How about the order? Did you pay already?
2、自动降价式催款
Hi, we can give ou 3% discount if you can confirm the order today/this week.
3、质问式+假关心式
Hi, you still didn' t pay, is there any problem?
4、活动式(优惠卷+折扣)催款
Hi, good news, our company has activity with $xxx coupon/xxx% discount this month.
5、自卑式催款
Hi, if I did something not well enough?
6、不知如何跟进式催款
If you still have any questions, feel free to contact me.
7、空洞洞式催款
Last time I sent you the Pl/order throgh Alibaba, did you get it?
那我们应该怎么回?怎么能写一封让客户看了不付款都内疚的话术
给客户发了 PI/合同后客户已读不回:跟进客户三步曲
Dear Xxx,
Wish you have a nice day and everything goes well.
第一步:对上次沟通内容做一个总结
Thank you very much for your kind patience which was very helpful for us to confirm the order details of our Xxx Product and I also sent you the Pl/order for confirmation.
第二步:引导客户进入下一步
As long as you confirm the order and arrange the payment then I will start the production immediate!;/ sc that we can meet our agreed delivery date.
第三步:情商推进
We are just one step from the cooperation, we already spent so much time in this order to help each other to walk 99 steps, I do believe both of us would love to make all of our effort to be move valuable in the final step.
Looking forward to your kind reply.
Best Regards
Yours Xxx.