国际站邀请买家好评评价模版

邀评标题怎么写呢？最好直接在标题中体现写这封邮件目的。

（1）对于一般的订单，标题可以这样写：Thank you for choosing our product, you may reply this email if meet any problem。任何售后问题都可以通过该邮件通知我，以便为您提供最及时的售后服务。这个标题传递给买家的信息是：我们的产品不是卖出去就不管了，同时我们也是有良好的售后服务的，让客户对售后保障非常放心。

（2）对于需要提供特殊信息支撑的产品，标题可以这样写：This is Special Product Information for Your Amazon Order。您购买的这个产品，我们为您提供了一个额外的帮助信息，目的是为了让您更方便的使用。这个标题则在提醒买家：一旦买家遇到了使用上的相关困惑，看到这个邮件，就会感觉这个信息来的很及时，很贴心。

（3）对于重复购买或批量购买的客户，标题可以这样写：Thank You for Your Repeat OrderThank You for the Bulk Purchase。我们能够明确识别出您是重复购买或批量购买我们产品的客户。这个标题传递出：让客户获得特别受尊重的感觉，提升再次购买的几率。

内容方面呢？

（1）称呼：要准确的叫出买家的名字：Dear×××，不要让客户觉得你不尊重他。

（2）准确致谢购买的什么产品。准确说出客户购买的哪个产品，包括订单号、产品名字，最好有产品图片。

这两个部分这样写，让客户感觉到你这封邮件是针对他个人认真写的，不是千篇一律的广播。

（3）声明万一有不满，请先联系我们。向客户说出我们的售后服务目标：保证让客户满意，假如遇到任何问题和不满，请向我们提出来。保证立刻给予解决，再次让客户放心，并暗示：若有不满先不要留差评，直接回邮件告诉我们，我们立刻给予解决。

这部分的目的就是为了减少差评，有问题，先联系我们。

（4）委婉索取好评。劝说客户，若此次购买或我们的产品给您带来快乐，独乐乐不如众乐乐，何不通过留Review的方式写出来呢，可以让其他买家一起分享你的快乐，也可以给其他买家一些购买参考。并在下方附上方便留Review或FeedBack的链接，客户一点链接就可以留评了。

结尾部分：

可以这样写：Have a nice day！Yours,×××from×××Customer Service Team。最后最好附上自己店铺的Logo图片。

1、货物寄出后的邮件模板

Your XXX Order Shipped

Hello Amazon Valued Customer/ Hi (first-name), 比较倾向用后者，会有亲切感。

Great news! Your XXXX has been shipped. It left our warehouse earlier today on its way to you! You can expect it on your doorstep within the next (货物寄达天数) days (most likely sooner).

You made a great customer choice shopping with us. At XXXX, we truly care about your customer experience and, just importantly, your product experience. We are 100% dedicated to your complete satisfaction. Feedback and Product Reviews help us provide you and and other Amazon customers with a better product and service.

We appreciate and value your business. If you have any questions or concerns please let us know. If you do not receive your item within (需送货天数) days, then please contact with us.

Best Regards,

Brand name

2、客户送到货物后的邮件模版

How's Your New XXXX?

My name is xxx from XXXX. We noticed that your order was delivered recently. I just wanted to make sure that you're happy with your new XXX. If you have any issues, please reply to this message so I can make it right.

We Need Your HELP!

We're a small business and without your feedback and reviews, we can’t exist.

Your Feedback is so important to us!

If you think we've done a good job, I would really appreciate it if you would leave us your feedback by clicking the link below.

(feedback-link):[留评链接]

If you're not satisfied, before leaving negative feedback. Let us make it right. Email us and we

will do whatever it takes to make you happy.

I want to personally Thank You for being one of our customers. We LOVE our customers and

will always be here if you need us.

wish.

I hope you enjoy it!